Privacy policy

1. Data controller

The controller of the personal data collected via the site endosleeve.lu is:

2. Data collected

We collect only the data strictly necessary to process your requests:

• Via the contact form: surname, first name, email, phone, reason and content of the request
• Browsing data: anonymised IP address, browser type, pages visited (for anonymous statistics)

No sensitive health data is collected through the website. All medical information is exchanged solely within the confidential setting of the consultation.

3. Purposes of processing

Your data is used exclusively to:

• Respond to your enquiries or appointment requests
• Ensure follow-up of the medical relationship while upholding professional confidentiality
• Improve how the site works (anonymous statistics)

Your data is in no way used for commercial purposes, nor passed on to third parties for advertising purposes.

4. Legal basis

The processing of your data is based on:

• Your explicit consent, given by ticking the box on the contact form
• Dr. Sitte's legitimate interest in responding to patient enquiries
• The performance of a medical relationship where applicable

5. Retention period

Your data is retained for the strictly necessary period:

• Contact data (no further action taken): 12 months maximum
• Data arising from a medical relationship: retained in accordance with Luxembourg regulations on medical records
• Anonymous statistics: variable duration depending on the tool used

6. Your rights

In accordance with the General Data Protection Regulation (GDPR), you have the following rights:

• Right of access: obtain a copy of your data
• Right to rectification: correct inaccurate data
• Right to erasure: request deletion of your data
• Right to object: object to the processing
• Right to portability: retrieve your data in a structured format
• Right to restriction: request temporary suspension of the processing

To exercise these rights, contact us at: contact@endosleeve.lu

If you disagree, you may lodge a complaint with the Luxembourg National Commission for Data Protection (CNPD): cnpd.public.lu

7. Data security

We implement appropriate technical and organisational measures to protect your data: SSL encryption, restricted access, secure hosting in Europe (OVH).

8. Cookies

For more information on the use of cookies, see our cookie policy.

Last updated: May 2026